FAQS

My office is located on the second floor of the Holistic Health Medical Center at 567 Corporate Drive In Houma, LA. The elevator in the building is currently out of order. Clients must be able to climb stairs to access the office.

I am an in-network provider with the following insurance companies: BlueCross BlueShield, United Healthcare, UMR, Aetna, Tricare, CIGNA/Evernorth, and Gilsbar. Your co-pay or out-of-pocket expense will be due at each session. You can find out what your financial responsibility will be for each session by calling the phone number on the back of your insurance card. I will submit claims to the insurance company on your behalf; however, I will only bill the primary insurance provider. If you have secondary coverage, you will be responsible for submitting claims to that insurance company.

Each session is between 50 and 60 minutes and will cost $125 that can be made payable by cash, check, or card. Each client will be asked to securely place a credit card on file with SimplePractice, the online practice management system used. With consent, this card can be charged for each session.

There is a cancellation fee of $100 for sessions cancelled/rescheduled after 6:30 pm the day before an appointment or on the day of the scheduled appointment. The cancellation fee will also be charged for clients who do not show up on the day of the appointment. The cancellation fee will automatically be charged to the card on file.

There is a late fee of $25 for clients who arrive to a session between 10-15 minutes late; this fee will be charged to the card on file. If a client is more than 15 minutes late, the session will be cancelled, and the cancellation fee will be applied and charged to the card on file.

At your first session, we will discuss your reasons for seeking therapy and your goals. Most importantly, this will be a time where I can get to know you better. I will also share what you can expect from working with me in future sessions.

Many factors go into this decision. After the first session or two, I will make a recommendation on frequency of sessions. Over time, we will evaluate your progress and goals and adjust the session frequency as needed until we both agree that you are ready to discontinue sessions.

Once it is determined that online therapy is the right fit for you, you will call into each session using the SimplePractice Client Portal App that is HIPPA compliant. All that is required is a strong internet connection and a private, quiet location in your home. You can call into sessions using any device that the app can be downloaded to including your phone, computer, and tablet.

You are responsible for contacting your insurance company to know whether or not virtual sessions are covered under your insurance plan. You can find this information by calling the number on the back of your insurance card.

If you are a self-paying client, meaning you will not be using insurance benefits to pay for sessions, this document will be provided to you before the start of the first session so that you know your exact financial responsibility for each session. This estimate is to ensure that there are no financial surprises throughout the duration of your treatment.